Shipping and Returns
EXPEDITED SHIPPING METHODS DO NOT INCLUDE PROCESSING TIME. You will receive an email from noreply@empireclothing.store when your order has been confirmed. Purchased items will be shipped within 7 business days of the order, although most will be shipped within 3 to 4. If you still have not received your purchase after 3 weeks, please notify support@empireclothing.store.
SHIPPING METHOD | COST(AUD) | TIME |
AUS Standard | $14.95 or FREE over $80 | 4-14 Business Days |
NZ Standard | $14.95 or FREE over $80 | 3-10 Business Days |
US & UK |
$29.95 |
6-13 Business Days |
Canada |
$29.95 |
7-11 Business Days |
All Other International |
$33.95 |
10-20 Business Days |
Customer care
Phone: (03) 8716 2557
Email: cs@empireclothing.store
Returns
EXCHANGE ONLY WHEN PURCHASED AT RETAIL PRICE. ALL DISCOUNTED ITEMS OR COLLABORATIONS ARE FINAL SALE. NO EXCHANGES OR REFUNDS WHEN PURCHASED AT DISCOUNT.
For items purchased at retail price exchange must be processed within 10 days of shipment receipt. All exchanges dependent on existing stock.
To cancel or change an order you must contact support@empireclothing.store within 12 hours of placing the order.
More info HERE