FAQS

YOU’RE ALL OUT OF EMPIRE X MELBOURNE HOODIES ! WHEN ARE YOU GONNA MAKE MORE?

We make our product in highly limited quantities. That means once something sells out (it can take hours or weeks), we never make it again. The early bird gets the worm.

CAN I GET SOME FREE SHIRTS?

No, but you can buy some in our Online Shop.

CAN YOU TELL ME WHO YOUR SCREENPRINTER IS? CAN YOU PUT ME IN TOUCH WITH THE PEOPLE WHO MAKE YOUR DENIM AND/OR HATS?

We house our own screenprinting facility. As far as manufacturers, we apologize but we can not give out their contact information. They have kindly requested that we stop referring new customers to them. If you need help, Alibaba.com is a good sourcing website.

HOW CAN I TELL IF AN EMPIRE CLOTHING ITEM ON EBAY IS FAKE?

If it seems too good to be true, it probably is. Some of our most commonly faked product are empire original caps so be careful with those, but we have seen apparel, t-shirts, and other product faked. If you have concerns over whether the product is authentic, please send detailed photographs to info@mpireclothing.store and someone will verify as soon as they can.

I WANT TO WORK FOR EMPIRE CLOTHING. HOW DO I APPLY FOR A JOB/INTERNSHIP?

We apologize, but we are not accepting any applications for jobs or internships at this time. But if you believe you are someone we will need email us at contact@empireclothing.store

WOULD YOU BE INTERESTED IN EXCHANGING BANNERS? CAN WE USE YOUR LOGO ON ONE OF OUR PARTY FLYERS? SCRATCH OUR BACK!

No.

LET’S DO A COLLABORATION!

Get in touch with us at contact@empireclothing.store

CAN WE INTERVIEW YOU?

Get in touch with us at contact@empireclothing.store

SPONSOR ME! I’M AN AWESOME SKATER, RAPPER, MODEL, CLOWN-MAGICIAN.

We’re sure you’re amazing, but we don’t sponsor anyone unless they are on our existing team and right now. But if you are an exceptional individual then get in touch with us at contact@empireclothing.store   

I HAVE THE COOLEST STORE/DISTRIBUTION IN THE WORLD. I WANTED TO KNOW HOW I COULD STOCK EMPIRE CLOTHING IN MY SHOP/DISTRIBUTION?

Email contact@empireclothing.store. Please include the following information in your request: minimum of 5 store photos, shop address, and buyer contact information. If you do not include the requested information, you will not receive a response.

I ORDERED FROM YOUR ONLINE SHOP AND NEED AN EXCHANGE. (OR ANY OTHER GENERAL CUSTOMER SERVICE INQUIRIES):

Email contact@empireclothing.store.

I PLACED AN ORDER, IT DIDN’T GO THROUGH, BUT IT’S SHOWING UP ON MY ONLINE STATEMENT AS BEING CHARGED. DUDE!

This is a temporary hold on your credit card placed by your bank/credit card company. We have contacted your bank/credit card company. They will remove the hold in 3-5 business days. Your order will not be captured, charged, or processed. Dude.

WHERE CAN I LEARN MORE ABOUT KLARNA?

Please visit Klarna's FAQ Page to learn more about their Buy Now, Pay Later offering.